Legal
Privacy Policy
Effective October 9, 2026
At Lean Innovation Labs, the operator of Factorial and this website, we are committed to maintaining the trust and confidence of our customers. This policy says when and why we collect personal information, how we use it, and how we keep it secure.
1. Information We Collect
In the operation of Factorial and this website, we may collect and process the following data about you:
- Personal Identification Information: Name, email address, phone number, etc.
- Contact Form Details: What you type into the contact form on this website: your details and your request. Lean Innovation Labs runs the form and receives what you send.
- Dashboard Activity: When you sign in to the Factorial dashboard, the email address of your Google account and the actions you take there, such as approvals and exits, which the factory keeps as its audit log. One cookie keeps you signed in.
This website sets no cookies of its own and runs no analytics.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Our Services: To fulfill a contract or take steps linked to a contract, such as answering your request and providing customer support.
- To Keep a Record of the Work: The audit log shows who approved, changed or stopped each piece of work, and when.
- Internal Record Keeping: For running our business, provision of administration and IT services, network security, and in the context of a business reorganization or group restructuring exercise.
3. Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
4. Sharing of Your Information
Lean Innovation Labs will not share your personal information with any third parties, except as necessary for the following purpose:
- Legal Requirements: If required by law or if we believe in good faith that such action is necessary to comply with the law, protect our rights or comply with legal proceedings.
5. Your Rights
You have rights under data protection laws in relation to your personal data, including the right to access, correct, or delete your personal data held by us.
6. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@leaninnovationlabs.com.